Trust is the basis of any relationship, whether personal or professional. When we trust the other, we are sure that he will fulfill what he promises and will be able to achieve certain results. However, trust is not born overnight, and in reality, it doesn’t take much to destroy it.
In the corporate world, leaders and subordinates need to establish a relationship of trust for work to flow. Without this element, the relationship becomes almost unsustainable. On the one hand, the leader does not trust the work of those below him; on the other hand, the subordinates do not put faith in the manager and this demotivates the team as a whole.
The Importance of Trust in the Work Environment
Trust goes far beyond delegating responsibilities. It is also related to believing in the other and being sure that it is possible to count on them in good and bad times.
In the professional environment, trust generates a sense of belonging and brings people together. This is because it can create a link between employees when everyone knows they are in the same boat and can ask for help when needed.
In addition, trust will certainly influence the success and growth of the business. When your team trusts the company’s history, its values, and leaders, everyone works with more motivation to do a good job, mainly because they trust that they will be recognized at the right time.
How to Build Trust Within a Company
Building trust in a team is daily, intense and challenging. The fruits will be reaped in the long term, by establishing a united team that is clear that the people there can count on each other.
For this process, check out some tips that can be applied in your professional daily life!
1. Work on Self-confidence
To create trusting relationships, first of all, you need to trust yourself. Do you know that guy at work who doesn’t show any confidence when he’s presenting to the client? He will hardly be able to create trusting relationships. For that, people first need to make sure he knows what he’s talking about.
Self-confidence automatically gives confidence to those around you, so the first step is to trust yourself more and be able to show that.
2. Fulfill Your Promises
Regardless of your job title or position, delivering on your promises is essential to building trust with others. It’s a cycle: from the moment you make promises and keep them, people will consequently associate you with a trustworthy figure.
Don’t forget that building trust is much harder than destroying it. If you make too many mistakes and fail to deliver on your promises, your image will be damaged and people will no longer see you as trustworthy.
3. Give Honest and Constructive Feedback
It doesn’t matter if you’re a leader or a leader, there’s no way to give feedback if it’s not always sincere and constructive. By dedicating yourself to structuring feedback, you demonstrate that you are a dedicated employee, attentive and concerned with the evolution of the other.
Giving and receiving feedback requires a lot from people. Many do not give due importance and do it anyway, which ends up affecting the construction of the relationship. An inattentive leader with little focus on people management is not able to provide constructive feedback that is based on the individual’s strengths and weaknesses. On the other hand, a disengaged team member cares little to structure a frank conversation with their manager about possible improvements.
Professionals who provide good feedback build more honest and trusting relationships. This is a very important moment to understand that your manager and/or team are by your side and you can count on each other.
4. Show You Believe in People’s Potential
Trust is very much linked to believing in others. By believing in the potential of your team or your partner, an environment of trust is naturally generated.
Also, when a person feels that those around him believe in his potential, he consequently feels more confident and prepared to achieve his goals. And as we mentioned earlier, self-confidence is the first step toward creating relationships of trust between people.
5. Go Beyond Work
People spend more than 40 hours a week in the office, which results in more time with co-workers than with their own families. So that the environment does not become completely ruled and boring, relationships between people can go beyond the day-to-day work.
Why not strengthen your relationship of trust with employees by talking about matters that go beyond the professional? Good managers are genuinely interested in what happens in the lives of the people on their team and this automatically helps to strengthen the bond.
Lunches, happy hours, and activities that are not limited to work contribute to the relationship and increase not only the levels of trust but also cooperation and empathy.
6. Recognize Who Deserves It
Recognition is a powerful dose of motivating injection. When a team member achieves a certain objective or goal, recognition from his colleagues or the manager makes him feel satisfied with himself.
Therefore, it is best to have a structured recognition program. After all, every time an employee receives recognition, their levels of desire for a challenge, the search for improvement in the quality of their work, and the trust they have in their team must gradually increase.
7. Don’t Be Afraid to Show Yourself Vulnerable
Vulnerability should not be a cause for shame. When you ask for help with a task, your colleagues and leaders can provide the support you need so you can get on with the job.
From the moment that people lose the fear of putting their difficulties out, the environment becomes healthier and safer, and they start to trust each other more. On the other hand, if the environment represses employees, making them feel uncomfortable when asking for help, the day-to-day becomes more difficult and lonely.
8. Encourage Participation
During work meetings between the entire team, people need to feel free to air criticisms and suggestions.
First, it is important to make it clear that everyone’s opinion is valid, regardless of the position. Second, an error intolerant culture must not be cultivated, otherwise, some will be afraid to say the wrong thing. Finally, it is important to create a favorable moment for discussion and the generation of new ideas.
Once people feel that they are important and have valid opinions, trust will quickly strengthen.